The older 8.x versions of the HPSA were software. It is a simplified version of the "HPSA Re-install" solution I have presented in a few threads since that posting (2019). The thread you reference is one of my older solutions based on the software type of the HPSA. Need further insight into what install routine error: -2 relates to or install log capability.Īpologies for jumping in Version - Explanation (Yes, this is the "short" version). attempted to follow section on but unable to find any HP software left to remove. it ends out with message: 'A newer version is found.' * Have tried HPSA Legacy version install. * Have run CCleaner reg cleanup and removed invalid, missing keys/references, etc. * Have uninstalled all HP related applications. * HPSA does not show up in Programs/Features or Apps to uninstall it. * Each time I run sp138693.exe, near the end the install dialogue screen displays 'Removing prior version', then shortly after it fails. An error occured during the installation: -2 HP Support Assistant was not installed successfully. Business PCs, Workstations and Point of Sale SystemsĮrror running latest version HP Support Assistant install:.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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